Services

Overview

Consider SynerG an extension of your brand. We have the tools and resources to build your customer loyalty program and include pre- and post-launch development, implementation, and support services as part of your program.

Managed Program Services

We make getting started with a customer loyalty program easy. We will work as an extension of your brand and take a consultative approach to developing a loyalty program strategy that aligns with your business goals and customer needs. As an integrated business partner, we have all of the tools needed to develop and implement your program in as little as 90 days. Our easy, 4-step approach to developing and implementing a loyalty program is as follows:

1. Consultation

We take a consultative approach, defining and developing the best program for your business that is aligned with your goals and customer needs

2. Customer Journey

We create a consumer journey with relevant experiences across all customer touchpoints.

3. Curated Contextual Content

We develop program benefits and features based on your relevant needs.

4. Implement

We use our proven methodology and best practice approach to make launching as effortless as possible.

Pricing

Build a customer loyalty program that deepens their brand affinity and creates a long-lasting relationship with your brand through the use of a VIP, loyalty, subscription program. By combining select lifestyle benefits with curated content and brand DNA, you are adding value and relevance that will increase share of wallet and promote repeat engagement.

Services Include

Client Portal

Program performance reporting and dashboards

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Technology Infrastructure

To support your loyalty program including redemption management

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Account Management

Dedicated account service and customer care teams to optimize loyalty performance with solutions to maximize program results

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Member Enrollment

Authentication and on-boarding

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Customer Service

Inbound call center and customer care

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Creative

Marketing campaign development to member communication content

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Optimization

Our long term approach and looks beyond the transaction to drive additional value for the member and your brand

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Drive value beyond the customer transaction

Strengthen your customer connections & increase engagement with the people who do it the best, SynerG